Online Shopping Questionnaire Online Shopping QuestionnairePlease help us improve our services by completing this questionnaire.1. Gender* 1. Gender*MaleFemaleOthersClear selection2. How much of your shopping is done online? (from 1% to 100%)* 2. How much of your shopping is done online? (from 1% to 100%)*Choose0% to 10%10% to 20%20% to 30%30% to 40%40% to 50%50% to 60%60% to 70%70% to 80%80% to 90%90% to 100%Clear selection3. How often do you shop online?* 3. How often do you shop online?*Once a weekMore than once a weekFew times a monthOnce in a quarterClear selection4. What do you shop online?* 4. What do you shop online?*GroceriesElectronics & AccessoriesApparel & FashionHealth & BeautyFood & EateriesHome & Office Equipment and suppliesSports Equipment and AccessoriesAutomobiles & SuppliesTravel & Tourism BookingsEntertainment & Show BookingsOther:Clear selection5. Where do you shop online?* 5. Where do you shop online?*AmazonWalmartE-BayBest BuyMacy'sAppleHome DepotAir BNBBooking.comAirlinesOther:Clear selection6. What is most important for you when you shop online?* 6. What is most important for you when you shop online?*BrandProduct DetailsProduct ImageNew product introductionsReviews & RatingsBest DealRefund PolicyFree ShippingFlexible PaymentsCurbside Pick-upBuy Online Pick-up in-storeOther:Clear selection7. What is most challenging when you shop online?* 7. What is most challenging when you shop online?*Identifying what to buy whereKnowing where you can get the best dealNot getting enough information on the productToo many unrelated recommendationsMultiple clicks to product detail pageAuthenticity of reviews and ratingsShipment delaysRigid refund policiesNot enough payment options (EMI schemes)Lack of instant support and responseNo one click re-order based on purchase historyNavigating to pick up locationOther:Clear selectionRestart
