HighJump developer

Experience: 2+ Years

About Tychons USA

Established in the year 1998 as solution providers and information enablers, we’ve evolved as a Digital Transformation company with full service digital commerce technologies headquartered out of Atlanta with offices in Toronto, Melbourne, Chennai and Bangalore.
www.tychons.com 
https://www.linkedin.com/company/402514

Job Description

• Partner with the Product team to define implementation plans based on best practices for HighJump software architecture
• Configure HighJump WMS to achieve business needs
• Maintain and develop Microsoft SQL Server stored procedures
• Evaluate and ensure that application and processes are positioned for scalability
• Validate processes meet process design requests
• Develop testing approach for bug-free deployments of new features
• Build reports and dashboards via HighJump Pulse
• Document technical decisions and business processes
• Debug and troubleshoot existing HighJump configuration
• Provide support to end users when they encounter system issues
• Escalate issues to HighJump support as needed
• Act as point of contact for all training and support for new site preparation, personnel, equipment and future modifications to WMS.
• Continuously develop and train the operations team on best practices and standard operating procedures.
• Communicate and train on all systems and processes changes.
• Perform User Acceptance Testing (UAT) prior to all system releases to ensure successful deployments.
• Act as point of contact for IT needs, such as hardware and network services, relating to WMS.